Frequently Asked Questions
Below you can find a list of the most common questions our customers ask before and after the purchase.
What makes your products "natural"?
Our products are a blend of Mother Nature's best, with ingredients sourced from the earth, not the lab. We use plant-based oils, natural butters, essential oils, and botanical extracts. Absolutely no parabens, sulfates, or synthetic fragrances make it into our creations. It's nature's touch for your skin!
Are your products suitable for sensitive skin?
Absolutely! We formulate our products with skin sensitivity in mind, using gentle ingredients that are kind to your skin. However, because everyone's skin is unique, we recommend patch testing before fully diving into our natural goodness.
Do you test on animals?
No way! Our furry friends are for cuddling, not testing. All our products are 100% cruelty-free. We test our products on willing human friends and family who are as excited about natural care as we are.
How can I choose the right product for my skin type?
Dive into our product descriptions where we detail the benefits and ingredients of each item. Whether you're battling dryness, looking for a calming solution, or in need of a refreshing boost, we've got something for you. Still unsure? Drop us a message, and we'll help guide you to your perfect match.
Can I recycle your packaging?
Yes, and please do! We're all about loving the planet as much as we love our skin. Our packaging is designed to be recycled or reused. Let's make beauty a zero-waste journey together.
How long do your soaps and candles last?
Our soaps are crafted to last, with each bar providing you with weeks of fragrant, cleansing joy, depending on your use rate. Our candles burn for a minimum of 30 hours, setting the mood for many evenings. For the best longevity, follow our care tips included with each product.
Do you offer workshops or classes?
Yes! We love sharing our passion and knowledge about natural body care. From soap making to crafting your own lotions and scrubs, we offer a variety of classes. Check our website or sign up for our newsletter for the latest workshop dates and topics.
What's your return policy?
We stand by the quality of our products, but we understand that things don't always work out. We accept returns on unused, unopened products within 30 days of purchase. For more details, please visit our return policy page.
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