Private 1 on 1 Session
Private 1 on 1 Session
Impossible de charger la disponibilité du service de retrait
In this session we can discuss any issues you may be having: wick sizing, fragrance ratio, mushy crumbles, runny piping. We can also discuss business questions as well.
After your purchase you will receive an email confirming your Appointment Date & Time. You will also receive a private link for the Zoom Session.
You will also receive a form that you will need to complete and return at least 24 hours before your Zoom Session begins.
Should you have any questions or concerns please feel free to email: info@jerrbearscompany.com
SHIPPING
SHIPPING
Shipping
We understand the importance of receiving your order promptly and in perfect condition. We offer the following shipping options and costs for your convenience:
- Up to 0.6 lb: $3.99
- Above 0.6 lb: $5.99
- Above 1 lb: $9.99
- Above 5 lb: $14.99
- Free Shipping: All orders above $89
Please note that shipping takes 5-10 business days.
Does not ship to customers outside the United States at this time.
RETURNS
RETURNS
Returns
If you are not completely satisfied with your purchase, we offer a return policy for most items. Return requests must be initiated within 5 days of receiving your order. Please note that we do not accept returns of bodysuits and intimates.
To initiate a return, please fill out the return form here. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.
Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions about our shipping or return policies, please contact us and our customer service team will be happy to assist you.
